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5 out of 5
1 review on Udemy

Handling difficult conversations

Mastering the Art of Tough Talks - Effective Strategies for Navigating Challenging Conversations in Any Setting
Lisa Newton
12 students enrolled
English [Auto]
How to handle difficult conversations
Acquire practical techniques to effectively navigate and manage challenging conversations in diverse environments
Corona talking points
Responding to fake news and 'alternative facts' in discussions
Build confidence in handling difficult conversations, including addressing sensitive topics and resolving conflicts

Are you a teacher, classroom assistant, or working professional in a diverse environment? Have you ever found yourself in a difficult situation where a conversation took a turn for the worse? Do you want to improve your skills and strategies to handle these challenging conversations with confidence and grace?

Introducing “Handling Difficult Conversations,” a comprehensive online course designed specifically for educators and human resource managers. Whether you’re dealing with sensitive topics in the classroom or navigating complex discussions in the workplace, this course equips you with practical techniques to overcome communication barriers and foster understanding.

With our expertly crafted curriculum, you’ll learn to navigate cultural clashes, address insensitivity, and promote inclusivity. Gain the tools you need to handle delicate topics such as elections, sexism, racism, and even challenging incidents like suicides or murders. Regain trust and respect from your students or colleagues as you become a skilled moderator, influencer, and advocate for open dialogue.

What sets this course apart is its real-world applicability. Taught by a seasoned business owner and classroom instructor, you’ll benefit from their wealth of experience managing teams and teaching. This course has recently been updated to include an entire section dedicated to navigating conversations surrounding the Coronavirus pandemic. From masks and vaccines to self-isolation and mandatory inoculation, you’ll gain invaluable insights to handle these polarizing discussions with finesse and empathy.

Invest just 3 hours in this course, and you’ll unlock a lifetime of effective communication skills. Enhance your teaching environment, improve the student experience, and elevate your professional repertoire. Don’t let difficult conversations hinder your progress—it may be a tough talk, but you can master the art of impactful communication in diverse environments.

You can view and review the lecture materials indefinitely, like an on-demand channel.
Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don't have an internet connection, some instructors also let their students download course lectures. That's up to the instructor though, so make sure you get on their good side!
5 out of 5
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3 hours on-demand video
Certificate of Completion


Working hours

Monday 9:30 am - 6.00 pm
Tuesday 9:30 am - 6.00 pm
Wednesday 9:30 am - 6.00 pm
Thursday 9:30 am - 6.00 pm
Friday 9:30 am - 5.00 pm
Saturday Closed
Sunday Closed
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