How To Have Constructive Conversations And Debates At Work
- Description
- Curriculum
- FAQ
- Reviews
![5501](https://firesyd.com/wp-content/uploads/2023/12/5237622_3b9a_5.jpg)
Learn the art of constructive conversation, enjoy the intellectual stimulation of debate, make everyone feel heard and respected, use the conversations to come up with increasingly better ideas, and leave the conversations more closely bonded to your co-workers than before.
REKINDLE THE ART OF CONSTRUCTIVE COMMUNICATION
Today’s conversations include too much anger, vitriol, and compulsively taking offense while overreacting. But that doesn’t help anyone – especially in a professional setting.
Instead, take this course and learn the art of constructive conversation to enhance professional outcomes and your relationships at work.
ACTIVE LISTENING
Conversation is less about talking and more about having a 2-way exchange in which both parties have a genuine interest in the other’s point of view. That means listening should be a substantial part of your conversations, and in this course you’ll also learn the art of active listening!
LISTENING TO BODY LANGUAGE
Most communication is non-verbal, and in this course I definitely go over non-verbal communication cues you can look for that will give you clues about what your conversation partner is thinking.
LOGIC AND LOGICAL FALLACIES FOR STRONGER DEBATES
You’ll also learn the common logical fallacies to help you avoid common conversation and debate pitfalls. It will help you be more logical and not fall for other people’s tricks.
ASSERTIVE COMMUNICATION
If anyone ever oversteps their boundaries, you’ll learn how to assertively communicate with them, hold your ground, and politely demand respect.
NEGOTIATION SKILLS
You’ll be able to use your assertive communication skills in scenarios like negotiations where you have to respectfully debate, discuss, command respect while respecting others, and ultimately move forward in the best way possible for both parties.
Invest in your future! Enroll today!
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1Introduction and warm welcome
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2Definition of constructive conversation for a professional environment
Constructive dialogue is a form of conversation in which people who have different values, beliefs, and perspectives seek to build new ways to understand and interact with each other, even as they sustain commitments to their own principles and perspectives.
Respectfully help each other improve viewpoints, gain perspective, or even
There may or may not be a mediator
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3Defensiveness, belief perseverance, and belief persistence
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4Set a positive and collaborative tone by anchoring in a shared goal or vision
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5Disarm the other person's defensiveness by acknowledging your role in the matter
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6Importance of difficult conversation so you aren't surrounded by yes-people
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7Having your own facts and figures, and dealing with information you didn't know
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8Validating the other person
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9Be genuinely interested in the other person in order to make validation natural
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10Mindset: Believe you can learn from anyone
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11Collaborative mindset like the Socratic Method
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12Which conversations to avoid
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13How to follow up after your conversation: overdeliver!
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14Protecting yourself in case you forget or you're unfairly accused of anything
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15Active listening section introduction
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16Cycle of constructive listening and communication
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17Listening to and getting feedback, even if negative
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18Example of a listening mistake at a job when I was younger
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19"Actions speak louder than words" - non-verbal communication
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20Showing that you'll listen attentively by bringing note-taking supplies
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21Active listening exercise
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22Active listening exercise - answer
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23Body language section introduction
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24"Listening" and being attuned to the other person's eyes
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25"Listen" to the body language of the other person's posture and body positioning
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26Non-verbal communication of where you choose to meet and talk
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27Listening to the amount of time it takes the other person to reply
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28If you have aggressive dialog partners, here are ways to make them calm
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33Introduction to logic, inductive reasoning, and deductive reasoning
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34Ampliative reasoning
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35The Socratic Method for brainstorming
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36Ad Hominem
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37How to treat others with opposing point of view
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38The twisted argument
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39Irrelevant argument
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40Argument from lack of knowledge
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41Case studies can be misleading
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42Statistics vs. case studies
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43Correlation does not imply causation
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44Wishful thinking that feels good, but isn't backed by sound reasoning
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45Being uncomfortable with having negative thoughts and ideas
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46Non-confrontation and giving into bullies and threat of anger
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47Political correctness
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48Slippery slope fallacy that creates anxiety, and how to deal with it
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49Can't disprove a negative
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50Group belonging confusion
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57Assertiveness section introduction
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58Assertiveness definition
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59Situations when it's difficult to know when and how much to be assertive
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60Not an option - you need it so you are not passive aggressive later
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61Example - being assertive working from home and getting others to be quiet
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62Create limiting beliefs in others
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63Example of saying no with courtesy and reinforcing it with a limiting belie
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64Assertive communication exercise
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65Assertive communication exercise - answer