Smart Tips: Communication
- Description
- Curriculum
- FAQ
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Udemy’s “Smart Tips” is the ultimate micro-learning series. Short, standalone lectures let you learn new skills at your own pace, anytime, anywhere. Find what you need, when you need it. Elevate your learning with Smart Tips!
Do you need to give feedback to colleagues and clients, but you aren’t sure how to do it without bruising someone’s ego (or being totally ignored)? Do you find yourself hoping that interpersonal conflicts will resolve themselves, without you having to actually address them? Have you ever had to present your ideas to a client or the boss, and wished the floor would open up and swallow you before you had to stand up to speak?
If you are a busy professional who knows that your job — and your career — depend on you being able to communicate clearly and concisely, with confidence and credibility, then this user-friendly, engaging course is for you!
Welcome to Smart Tips: Communication! In this course I’ll provide short lectures to help you do something new – fast, so that you can immediately apply it to your work or life. The videos in this course are standalone. That means you don’t have to watch in any particular order. If you’re searching for a specific skill or topic that’s relevant for you, take a look through the available tips to find the knowledge you need when you need it.
I created this practical Udemy course for anyone who wants to have more impact and influence at work — and in life. And becoming a more effective communicator is the way to do that. I have been teaching and coaching on communication and presentation skills for over three decades, across industries and around the world, including Fortune 50 companies, nonprofit organizations, government agencies, and Ivy League academic institutions. This course represents my most requested, most tested, and most well-reviewed tips, tools, and techniques that I use with my clients.
There’s absolutely nothing long, boring, theoretical, complex, or confusing in this course. This course is built specifically for any professional in any industry at any level of his or her career who wants to get targeted, quick, practical help to sound persuasive and polished in a variety of conversations and presentations.
In this course, you will learn to:
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Address difficult colleagues, clients, customers, and others while keeping your cool
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Apply emotionally intelligent strategies to challenging conversations and situations
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Manage up, down, and across your organization to have greater impact and influence
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Give effective feedback that people can hear — and act on
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Ask for the feedback you need to do your job more successfully
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Receive feedback without defensiveness
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Organize and present your ideas persuasively
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Speak to audiences of any size and in any situation with less anxiety
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Demonstrate leadership presence, even under stress
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Handle difficult questions with confidence
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Think on your feet
From Presentation Skills lectures like Stop Beginning Your Speeches with ‘Good Morning and Thank You’ and Start With This Instead (2 minutes and 30 seconds) and Navigating Conflict and Tricky Conversations lectures like What to Say To Someone Who Just Got Bad News at Work (2 minutes) to Communicating with Impact and Influence lectures like 3 Questions to Ask Yourself Before Pitching an Idea to Your Boss (3 minutes and 30 seconds) and Giving and Receiving Effective Feedback lectures like The Right Way to Respond to Negative Feedback (4 minutes and 30 seconds), you’ll quickly accumulate the confidence and competence to say what you need to say, when you need to say it.
This course is fast-paced and fun (yes, really!), and you’ll get the best of the best from my years of experience teaching and coaching busy professionals at all levels, my commitment to using research-based strategies from psychology, neuroscience, behavioral economics, etc., my personal experience as a parent of twins (talk about conflict!) — as well as a taste of my background in stand-up and improvisational comedy. (Yes, when I said fun — I meant it!)
What are you waiting for? (You could already have learned 3 new skills in the time it took you to read this!) Join thousands of other busy professionals like yourself and give yourself a competitive, communicative edge to help you advance in your job and career.
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2Overcoming Filler Words Like “Um,” “Like,” and “You Know”
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3Stop Beginning Your Speeches with 'Good Morning' and Start With This Instead
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4How to Organize Your Ideas Quickly Using The P.R.E.P. Method
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53 Tips for Preventing Public Speaking Anxiety
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63 Practical Tips to Reduce the Visible Signs of Presentation Anxiety
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7How to Make Your Audience Put Down their Cell Phones and Pay Attention
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8Three Presentation Skills Mistakes Most People Make (And How to Avoid Them)
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9How to Leverage 3 Shortcuts to Tell a Better Story
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10Should You Memorize Your Presentation?
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11The 8 Questions You Need to Ask Yourself to Ace Your Next Q&A
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12Saying These 2 Words During a Presentation Could Damage Your Credibility
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13How to Present as a Team
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14Want to Be a Better Public Speaker? Stop Talking and Do This Instead
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15Stop Ending Your Speeches With “Any Questions?” and End With This Instead
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163 Ways to Turn a Stressful Presentation to Your Boss Into an Opportunity
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17How to Handle Informational or Speculative Questions in a Presentation
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18How to Handle Hostile Questions in a Presentation
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193 Ways to Get Your Audience’s Attention Immediately
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20Unprepared for a Meeting? Here's How to Respond to Any Question
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2110 Ways to Engage People in Your Online Meetings
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22How to Memorably Introduce Another Speaker
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23Using Transitions to Tie Your Presentation Together
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24How to Adapt Your Communication Style for Any Audience
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253 Emotionally Intelligent Strategies for Dealing with Difficult People
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26How to Turn a Conflict into a Calm Conversation
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27What to Say To Someone Who Just Got Bad News at Work
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28When to Skip a Difficult Conversation
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293 Pep Talks to Give yourself Before Dealing with a Difficult Person
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30How to Keep Your Cool When Things Get Heated at Work
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313 Things to Do Immediately After an Argument at Work
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32The Right Way to Respond to Negative Feedback
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333 Situations When You Shouldn’t Give Feedback
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34How to Get More Positive Feedback from Your Boss
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35How to Accept Positive Feedback
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36How to Tell Your Boss "You're Wrong"
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37What to Do When Your Employee Doesn’t Take Feedback
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38How to Get Negative Feedback from Your Boss if She Doesn’t Want to Give it